TV Show playback not in sync with Plex.tv

Streaming & Network
1

Hi guys, I’m having problems with Infuse not syncing the episodes I watch via my Plex server. I’ll watch the tv show via Infuse (I’m on a Pro subscription etc) and the playback history will sync properly on the Plex server side. But once I exit and go back into Infuse, the history will fall back to some random episode not where I actually stopped watching. Strangely this only happens with TV Shows, Movie sync is perfect…

Anyone else experiencing this or just me?

PS - I always have the latest version updated and watch sometimes on my Mac and sometimes on the Apple TV app…

Any fix for this?

2

We’ve been looking into a few cases of this, and there will be a few improvements in this area available soon.

3

Also, just to confirm this is similar to the issue we are currently tracking, could you send in a report from your device (and post the code here) the next time this issue appears?

4

Just sent the diagnostics via the Email Us from the macOS app. Hopefully it can help. It’s strange it only happend with one of my TV Show’s, Curb Your Enthusiasm…

5

Don’t forget :wink:

6

Definitely forgot! Lol

diagnostics: 8PBB3

1 Like
7

The 7.5.9 update has a few fixes here. Can you try updating to see if the issue persists?

8

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