X265 hevc mp4 files stutter in infuse but not in plex on 4k apple tv

Hi, i am a pro subscriber. i have the latest infuse installed on apple tv 4k. rarbg have started encoding in hevc 10bit in mp4 containers and these all play fine in plex on my apple tv. my plex library is linked to my infuse but in infuse every files video stutters but the audio plays ok. will this format be supported in a future version or is there any way to get them playing? i have tried multiple files and they are all the same. this is the first time ive ever had an issue playing a video in infuse. i though it was unusual to have hevc in a mp4 container but as i said flex handles them ok. here is an example of one of the files nfo,

General
Complete name : example.1080p.WEBRip.x265-RARBG.mp4
Format : MPEG-4
Format profile : Base Media
Codec ID : isom (isom/iso2/mp41)
File size : 1.40 GiB
Duration : 1 h 30 min
Overall bit rate : 2 229 kb/s
Movie name : example.1080p.WEBRip.x265-RARBG
Encoded date : UTC 2020-03-20 12:24:10
Tagged date : UTC 2020-03-20 12:24:10
Writing application : Lavf58.20.100
Comment : example.1080p.WEBRip.x265-RARBG

Video
ID : 1
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main 10@L4@Main
Codec ID : hev1
Codec ID/Info : High Efficiency Video Coding
Duration : 1 h 30 min
Bit rate : 2 000 kb/s
Width : 1 920 pixels
Height : 800 pixels
Display aspect ratio : 2.40:1
Frame rate mode : Constant
Frame rate : 23.976 (24000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 10 bits
Bits/(Pixel*Frame) : 0.054
Stream size : 1.26 GiB (90%)
Writing library : x265 3.3+4-rarbg-30eb4de83092:[Linux][GCC 8.3.1][64 bit] 10bit
Encoding settings : cpuid=1111039 / frame-threads=4 / wpp / no-pmode / no-pme / no-psnr / no-ssim / log-level=2 / input-csp=1 / input-res=1920x800 / interlace=0 / total-frames=0 / level-idc=0 / high-tier=1 / uhd-bd=0 / ref=4 / no-allow-non-conformance / no-repeat-headers / annexb / no-aud / no-hrd / info / hash=0 / no-temporal-layers / open-gop / min-keyint=23 / keyint=250 / gop-lookahead=0 / bframes=4 / b-adapt=2 / b-pyramid / bframe-bias=0 / rc-lookahead=25 / lookahead-slices=4 / scenecut=40 / hist-scenecut=0 / radl=0 / no-splice / no-intra-refresh / ctu=64 / min-cu-size=8 / rect / no-amp / max-tu-size=32 / tu-inter-depth=1 / tu-intra-depth=1 / limit-tu=0 / rdoq-level=2 / dynamic-rd=0.00 / no-ssim-rd / signhide / no-tskip / nr-intra=0 / nr-inter=0 / no-constrained-intra / strong-intra-smoothing / max-merge=3 / limit-refs=3 / limit-modes / me=3 / subme=3 / merange=57 / temporal-mvp / no-frame-dup / no-hme / weightp / no-weightb / no-analyze-src-pics / deblock=0:0 / no-sao / no-sao-non-deblock / rd=4 / selective-sao=0 / no-early-skip / rskip / no-fast-intra / no-tskip-fast / no-cu-lossless / no-b-intra / no-splitrd-skip / rdpenalty=0 / psy-rd=2.00 / psy-rdoq=1.00 / no-rd-refine / no-lossless / cbqpoffs=0 / crqpoffs=0 / rc=abr / bitrate=2000 / qcomp=0.60 / qpstep=4 / stats-write=0 / stats-read=2 / cplxblur=20.0 / qblur=0.5 / ipratio=1.40 / pbratio=1.30 / aq-mode=3 / aq-strength=1.00 / cutree / zone-count=0 / no-strict-cbr / qg-size=32 / no-rc-grain / qpmax=69 / qpmin=0 / no-const-vbv / sar=1 / overscan=0 / videoformat=5 / range=0 / colorprim=2 / transfer=2 / colormatrix=2 / chromaloc=0 / display-window=0 / cll=0,0 / min-luma=0 / max-luma=1023 / log2-max-poc-lsb=8 / vui-timing-info / vui-hrd-info / slices=1 / no-opt-qp-pps / no-opt-ref-list-length-pps / no-multi-pass-opt-rps / scenecut-bias=0.05 / hist-threshold=0.01 / no-opt-cu-delta-qp / no-aq-motion / no-hdr10 / no-hdr10-opt / no-dhdr10-opt / no-idr-recovery-sei / analysis-reuse-level=0 / analysis-save-reuse-level=0 / analysis-load-reuse-level=0 / scale-factor=0 / refine-intra=0 / refine-inter=0 / refine-mv=1 / refine-ctu-distortion=0 / no-limit-sao / ctu-info=0 / no-lowpass-dct / refine-analysis-type=0 / copy-pic=1 / max-ausize-factor=1.0 / no-dynamic-refine / no-single-sei / no-hevc-aq / no-svt / no-field / qp-adaptation-range=1.00 / no-scenecut-aware-qpconformance-window-offsets / right=0 / bottom=0
Encoded date : UTC 2020-03-20 12:24:10
Tagged date : UTC 2020-03-20 12:24:10

Audio
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : mp4a-40-2
Duration : 1 h 30 min
Duration_LastFrame : -11 ms
Bit rate mode : Constant
Bit rate : 224 kb/s
Channel(s) : 2 channels
Channel(s)_Original : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 kHz
Frame rate : 46.875 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 144 MiB (10%)
Language : English
Default : Yes
Alternate group : 1
Encoded date : UTC 2020-03-20 12:24:10
Tagged date : UTC 2020-03-20 12:24:10

Welcome to the forum!

We’re looking into a few cases of this which have recently been reported.

More info can be found in this thread.

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