wrong purchase

Hello, first I apologize for not speaking English, but try to explain the 
problem. I selected the wrong purchase the aTV Flash. I should have bought 
the aTV Flash (black) and bought by mistake wrong. It would be possible to 
replace my license to use aTV Flash for 1 year for aTV Flash (black) 2 years, 
whose value is equal to that paid by me? 
Thank you for listening, 
Carlos Eduardo Pinto

Please send in an email and we’ll get your order adjusted.

http://firecore.com/contact

I have already sent two e mail and did not answer the message.usually takes more than two days to respond?
Thank you for your attention.

Thank you for your help. My problem was solved.