Why does the infuse team seem to low key refuse every suggestion for new features?

I’m not trying to be insulting but everytime something gets suggested it seems we always get the passive thank you for your suggestion we will look into it, and your suggestion gets archived in a thread. I can’t recall the last time I honestly started up my appletv and saw a update available for this app. Which is kind of aggravating when someone paid for a lifetime sub and not even a update in sight. At least plex while not adding new stuff is active and throwing out patches almost every single day it seems. Anyone else feeling that frustration? :face_exhaling:

edit: LOL because of course they had to auto archive this post :roll_eyes:



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Your telling me your happy with the app as-is and you wouldn’t care for updates and patches? sadly this app never seems to be worked on actively as I can’t recall any patches coming down

Generally, Apple TV automatically updates in the background so you wouldn’t notice anything. If you were expecting big UI changes I wouldn’t hold your breath. This isn’t an area that infuse is focusing on right now, maybe every few years or so.

Try not to compare them with something like plex that has 10x the staff working on it. With regular OS updates there is a lot just to maintain the app as well.

I’m sure you’ve probably seen this, but Infuse is actively working on a lot of fairly significant items right now:

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If you take the time to read the “upcoming features” thread you’ll see that some of the suggestions you have posted in are getting very close. If you read the release post you’ll see that there are features and fixes coming pretty often.

Are you running Infuse 6 by chance?

True plex has more staff but this app also charges a sub and the lifetime sub costs as much as plex charges.

No 7 for appletv

One or two updates a month seems like active development to me.


If you’re paying that sub then you can join TestFlight.
There’s a testing update every single week with fixes and often new stuff.

As for comparing with Plex if you mean on the Apple TV there is a maximum of one release a month for the last 6 months. Almost daily is just ridiculous.

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hey just wanna mention, am also a lifetime user of this infuse app and let me say this, this app is more polished than Plex and that’s why I have purchased the lifetime membership.
Plex had lot of issues and that was the reason I switched to Infuse in terms of video playback and what I mostly liked the video loading times are none when played via cloud storage and yeah they do release updates and you can get updates on it via their Twitter handle of infuse and yeah once or twice updates a month is great. :blush: :+1:

Do not get me wrong but infuse is way too much smoother and has better UI.
and yeah Infuse in-app family sharing is awesome.

and please @james @NC_Bullseye keep doing your work as we all love this app. please keep this app and forum working as we are here to support your work.


The title, low key attitude of new suggestions, caught my eye.
When a suggestion is made and it is then attached to an old dead link, then told to find the first mention of the suggestion and add a like to it, seems like a dismissal to me.
An example is “smart list”, being suggested for years. Still none.
Because they fix bugs quickly and keep infuse working great is why I use it. What infuse does, it does well.
A few years ago I thought Kodi was great, now it’s infuse, a few years from now, who knows.

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As a software developer, I can somehow understand that it is not easy to prioritise the customer’s feature requests.
But it would be nice to have some kind of public roadmap, so customers can see which features are coming soon, and which are not.
The last few months I had the impression that the focus of development is on new obscure video/audio codecs that most people don’t need because their (older) A/V equipment can’t handle them anyway.
I have not seen improvements in the UI for a long time, like smart lists or the ability to hide watched content from the main screen.

This is here

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They have the upcoming features thread for immediate plans then tagging for the suggestion threads. I don’t think they need more than that, do you? What happens if they change priorities then just disappoint people.

Appreciate the feedback.

There is always work going on with something, and updates are usually released every few weeks (see link above). The update cycle gets a little bit longer when we are working on bigger releases (like 7.4, 7.5, etc…). These don’t always include dramatic visual changes, but IMHO that is not a bad thing if things are working well and the app is easy to navigate. I will say, the priorities will always be a bit biased towards providing excellent playback, even if the content type is newer and not yet included in everybody’s library. When you hit play it needs to ‘just work’.

With that said, the suggestions area is the best place to follow and support features you want to see added. There are lots of good ideas there, and while we can’t add everything all at once - seeing what is popular does help guide us when it comes to deciding on what to work on next. Also, keep in mind that everyone has different ways they use Infuse. A feature that is very important to one person may be something another person would never use (and vice-versa). Finding the balance here is tricky, and something we are constantly working to navigate. We may not always get this 100% right, but the app is constantly improving with every release - which is good. :slight_smile:


I’ve used Infuse on Apple TV for quite a while. Like James said, not huge UI changes, so maybe it looks like “nothing new” is coming. But when I go to the Settings menu, there are a lot more options than there used to be. Do I use many or all of them - no, but I’m sure they help out individual cases and that’s good.

The only thing I have been hoping for that hasn’t happened yet is ATMOS playback from a .MKV file, but that seems to be an Apple limitation, not Infuse.

I really enjoy Infuse - it just works - no worrying about whether the file will play or DirectStream - I just point Infuse at the NAS and it works. That’s what I need and what the WAF (Wife Approval Factor) needs - Keep up the good work!


The suggestion area seems to be the area users are upset with, not the app itself.
When you offer a suggestion area and users see suggestions being sent over YEARS and not considered important makes users upset and feeling ignored.
Removing this area would stop this topic, but I hope this doesn’t happen.

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I can understand that.

We migrated forum platforms back in 2020, and have been trying to merge duplicate suggestion threads since then. This usually ends up with the first ever mention of a feature being the original topic, with posts from other threads merged in after.

More recently, tags were added to give some insight to the status of various features. I suppose if you look at a topic that was originally created in say 2017 which is marked as planned, you might infer that it has been planned for 5+ years with no progress, but that isn’t quite accurate.

The new forum allows for not only voting but sorting by votes as well, which is something we didn’t have the ability to do before.

You can also use the solved topic filter in Suggestions to view all the suggestions which have been implemented in Infuse releases so far.


I still think a road map is a better option than sticking things in a thread which get lost then people ending up duplicating the request, then the threads need to get merged. This is clumsy in my opinion and to be honest, I rarely read any of this because it’s just clutter but this caught my eye.

I’ve said it before but if you’re going to manage expectations in a professional way, you need to adopt a proper roadmap app. The online bank Monzo for example, utilise Trello (other apps are available). It shows what’s gone live recently, what’s being worked on, what’s in the future pipeline and customer suggestions on the filter bed but not yet prioritised or started. There’s no timeline (but there could be if needs be), just shows what is being given attention. It’s clear at a glance what’s going on and it’s professional.

It’s no wonder agitation arises when having to trawl through comments just to get to what you want to know. I’m sure you do a great job at moderating but there really is a better way for this.

That would still happen, even if you use some thing like Trello. The problem is there’re so many requests that you have to take time to search for the one that matches your requests. They are categorized using tags which is sufficient