I just bought an Apple TV 4K and Infuse Pro last week. I’m currently sharing files from my PC using SMB and I’ve watched a couple 4K UHD movies so far and they all looked great on my apple tv.
However yesterday when I was trying to play another 4K UHD movie, it took like 10s to load (which did not happen for other 4K movies) at first and after loading it only had audio and subtitles, without any video. When I tried to fastforward, I can see the small thumbnail with pictures.
My guess is that it’s not the internet issue since I did the speed test and it was 200mb/s. I also tried to play the same file on my iPhone and iPad, and they all worked.
Wondering if anyone knows what’s doing wrong. Thank you in advance!
Okay just checking you weren’t doing an internet speed test. If you tried playing it again did it have the same issue? And your PC wasn’t asleep when you first tried? Post the mediainfo for the file here too
It was connected via WiFi with 5GHz. I just wired it with Ethernet but it had the same issue. The point is WiFi works well with all other movies (file sizes around 20gb) so I assume it should not be the issue.