Video not playing in 8.1

Video Playback
1

Hello, after updating my Apple TV (2021) to version 8.1, I encountered an issue where videos would not play (they would freeze). Is this consistent with the issue mentioned in this thread?

2

Are you seeing this with many videos or just one?

Can you try running a speed test in Infuse to see what kind of speeds are available?

Sending in a video sample for us to review could also be helpful.

3

Hello, I have this problem in almost all my local video playback, my device access method is Apple TV back to the sound bar, and the sound bar is connected to the projection. I’ve tried the following troubleshooting:

  1. Under the same LAN, the playback button of the playback bar on the push page (Apple TV playback status bar) on my phone can make the video “fake playback”: Specifically, the video on Apple TV is not playing normally, but the progress bar on the phone is walking normally;
    2.The speaker of Apple TV can be manually selected as the sound bar, and the sound can be played normally, without a picture (because the sound bar is switched from HDMI to wifi).
  2. As you suggested, I ran a speed test with an average speed of 500+ Mbps.
    I had an email the day before yesterday to initiate troubleshooting, ticket is #173263, troubleshooting code: T9368