Video file not playing

Hi,
I have a particular video file that Infuse won’t play from my remote plex server. I emailed about this but figured I would post here as well since I haven’t had good luck in past with email support. JN0MV for logs

This is a 29mbps 4k mp4 file saved from iMovie. It works fine through Plex app, but in Infuse it plays for 3-4 seconds then I get the spinning wheel thing forever. I have plenty of bandwidth and can play 50mbps 4k files just fine. But this particular movie doesn’t and I’m not sure why. I can play it fine through Infuse local Plex server, but when remote it keeps failing.

Video info is below. Any idea? I was thinking of re-encoding it but not sure what I would even change. It’s a pretty standard H264 file.

Thanks!

General
Complete name : Z:\Media\Travel\honeymoon hawaii 2017.mp4
Format : MPEG-4
Format profile : Base Media / Version 2
Codec ID : mp42 (mp41/mp42/isom)
File size : 2.04 GiB
Duration : 10 min 3 s
Overall bit rate mode : Variable
Overall bit rate : 29.1 Mb/s
Movie name : honeymoon hawaii 2017
Movie_More : honeymoon
Encoded date : UTC 2017-11-23 21:49:57
Tagged date : UTC 2017-11-23 22:03:14
thmb : ÿØÿà

Video
ID : 2
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L5.1
Format settings : CABAC / 2 Ref Frames
Format settings, CABAC : Yes
Format settings, RefFrames : 2 frames
Format settings, GOP : M=1, N=30
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 10 min 3 s
Bit rate mode : Variable
Bit rate : 28.8 Mb/s
Maximum bit rate : 768 kb/s
Width : 3 840 pixels
Height : 2 160 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 29.970 (30000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.116
Stream size : 2.02 GiB (99%)
Title : Core Media Video
Encoded date : UTC 2017-11-23 21:49:57
Tagged date : UTC 2017-11-23 22:03:14
Color range : Limited
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709

Audio
ID : 1
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : mp4a-40-2
Duration : 10 min 3 s
Source duration : 10 min 3 s
Bit rate mode : Constant
Bit rate : 256 kb/s
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 kHz
Frame rate : 46.875 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 18.7 MiB (1%)
Source stream size : 18.7 MiB (1%)
Title : Core Media Audio
Language : English
Encoded date : UTC 2017-11-23 21:49:57
Tagged date : UTC 2017-11-23 22:03:14

Sorry about that.

Any chance you can upload a sample file we can review here?