Vertical white lines at the edge of the picture on some 4K HDR videos (iPadOS)

Infuse Pro 8.4.7, iPadOS 26.5, iPad Pro M5 13-inch

I found an odd bug that was introduced recently in Infuse on iPadOS. I debated even reporting it because it happens only with some files, and it’s kind of convoluted and difficult to explain clearly, but here goes.

On some 4K HDR files only, there are white vertical lines upon playback at the top right and left of the picture. I think the common denominator for the affected 4K HDR files is that the black bars have been cropped, they’re not part of the encoding.

Here’s a picture I took of the iPad playing an affected file in the dark to better see the white lines. Look at the top right and top left.

These two lines are visible throughout playback and are of course particularly obvious when the picture is dark, like in the attached picture.

It’s only reproducible when using Infuse on an iPad. I also tried playing the same files on an Apple TV, an iPhone, and a MacBook Pro, and only the iPad displays those white lines. The white lines are of course not part of the original files.

Here’s the interesting part: as soon as a UI element is superimposed on the screen, for example, if I tap the screen to make the controls appear, the lines disappear. They come back as soon as the superimposed UI elements are gone.

And there’s an interesting fact I discovered this morning: if a Bluetooth trackpad/mouse is connected to the iPad, the white lines won’t appear at all. The same applies if a trackpad is connected from a nearby Mac via Universal Control. In both cases, the white lines do not appear at all during playback.

If you close Infuse, completely disconnect the trackpad from the iPad, and return to Infuse to restart playback, the lines reappear.

So I guess, for now, a workaround is to connect a Bluetooth trackpad to the iPad before playing the affected files.

Please let me know if you need further information. I can also prepare a sample of one of the affected files if required, just let me know.

After a bit more testing over the weekend, the white lines really seem to appear only on H265 4K HDR files with cropped black bars.

I could never reproduce the issue with any 3840x2160 files. But I’m consistently seeing white lines on the cropped 4K HDR videos I have: 3840x1604, 3840x1592, 3840x1740, etc.

Would you be able to send in one of the problematic videos we can review here?

Thanks! I uploaded a file titled “White Lines iPad.mkv”. It’s a 1-minute sample of the beginning of a movie with dark production logos, and the movie itself opens on a black screen. It makes it easy to see the white lines. Wait for any UI elements to disappear and you’ll see them. Like mentionned in the first post, also make sure you don’t have any kind of Bluetooth trackpad/mouse connected to the iPad before playing the file.

Please let me know if you need anything else.

I just updated my iPad to 26.6 and Infuse to 8.5, and this issue is still happening.

Please let me know if you need more information to be able to fix those very annoying white lines. Having to connect my nearby MacBook Pro via Universal Control to properly watch some movies on my iPad isn’t a great experience :sweat_smile:

this happens to me as well. I have noticed the bleeding edge lines for me were actually from my wallpaper which is quite weird.

Oh, interesting. Yes, I do use a wallpaper that is lighter at both edges where the lines appear… wow. Good catch!

Hmm… but why does it happen? Why would a cropped video make the edges of the wallpaper appear in the video? And why is the problem gone when you use a Bluetooth mouse/Universal Control?

Hi @james! Does the recent discovery made by @caution in this thread make it easier to find a fix? Please let us know if we can do anything to help. Thanks so much.

Strictly curiosity on my part, under Settings > Appearance > Liquid Glass, what do you have as a setting? Does changing it change what you see on the light stripes on the side?

Also under Accessibility > Reduce Transparency, does that change anything?

Just brainstorming a bit. :wink:

Do you mean in the settings of iPadOS itself? Under Display & Brightness, Liquid Glass is set to Clear (I think it’s the default). Changing it to Tinted doesn’t make a difference, the white lines are still there.

I had it at OFF before, which is the default. I just retried playing one of the affected videos with the setting at ON, and it didn’t make a difference. The white lines are still there.

Sure! Let’s try to find a fix!