Loving infuse pro, but having some issues - I’ve been through the forums - looking for clarity.
Some of my catalogue I’ve got as raw MKV files now as just preference (Batman Begins, Back to the future etc) - so native rip from disc. Some are of course the dreaded VC-1 (Level3 codec) which on my Apple TV 4K, wired connection over gigabit - stutter.
I have tried (hdr is off btw)
APTV settings match rate off
memory cache in infuse pro - auto + legacy
Smb mode auto + legacy in infuse pro
What other ideas please? Really don’t want to transcode the oringinal MKV and lose quality.
And no I don’t want to source the UHD / 4K of these either - not a fan!
It is the weekend and a Sunday afternoon here in the US so it may be a day or two before you get an answer.
It may help to post what version number of Infuse and what version of tvOS you are running. Another thing that may help is to run a speed test in Infuse on one of the problem videos and let it complete, then post a screen cap of both the speed test and the graph.
Thanks @Hitsville - from my Apple TV it only gave me a we code with specific reference - and on scanning preloaded an email with the relevant code and link to diagnostics which has been submitted - no way to copy and paste - so I imagine it’s an internal send to the infuse team from the Apple TV and the ref code links it
Hi @James - any update on the clip I provided and the diagnostics? I’ve had the same issue regardless of Apple TV 4K used, with memory cache set to legacy or auto and the SMB choice via the server set to SMB1/2/3/auto