USB HDD Not Being Found

I tried to attach a 2TB Western Digital HDD with no success. I reformatted the drive into two 1TB partitions and then they were both seen. I thought the software supported up to a 2TB drive so why would it not recognize it until I reduced the partition size? 

Also, others have said that exFat would work, yet this is not the case.

You may need to remove the 'SmartWare' software that is present on many WD hard drives. This pre-installed software has been known to cause problems like this.

The WD drive utility apps can be found here.

[quote="max"]

You may need to remove the 'SmartWare' software that is present on many WD hard drives. This pre-installed software has been known to cause problems like this.

The WD drive utility apps can be found here.

[/quote]

 

The drive is an internal drive in an enclosure/case and does not have any WD software installed.