USB Harddrive

I can’t seem to figure out how to get the USB Hard-drive to work with my ATV. I have looked at the wiki instructions and tried to follow them but I can’t get the command line on my apple-TV. I have contacted support and they pretty much told me to follow the directions on wiki. Any help would be greatly appreciated.

Are you able to ssh into the appletv? Have you run smartinstaller? If yes to both, are you able to see the mounted hard drive?

It will be at /mnt/Scratch/Volumes/MYDRIVE, where MYDRIVE is the name you gave to the drive when you formatted it for the aTV…

I am not sure what ssh into the ATV means. Is that something I do from the Mac or from ATV? Also the smartinstaller; is that installed during the initial install of ATV?