New ATV user here. Purchased it soley to add an external USB drive.
I use PC and the drive in question is a 2TB Western Digital drive in a NexStar USB case formatted in FAT32. I can see the drive on my PC when connected to the computer and can successfully copy files to and from it with no issues.
I have run the Smart Installer twice so far and restarted as requested.
If I have the drive powered up and connected when I restart AppleTV, then the restart hangs.
If I connect the drive after the main menu comes up, then try and change my storage from internal to external, it says “no external drive attached” and when I press “menu” button to restart finder, the restart finder hangs. I have to disconnect the drive, restart AppleTV with a power cycle to try again.
So far, pretty frustrating. Any help is appreciated.