USB drive not accessible through FTP

Here is my issue: After the last update to AppleTV 3.0.1 and atvflash 4.0.2, I was unable to use my external USB HD as external iTunes Storage without erasing all my previously synced media. A plea for help from dedicated tech support yielded a very helpful solution and I am now able to use the external USB drive as external iTunes storage, without losing all my files. There’s a kink, however. Unlike before, now I am unable to see the USB drive when I connect to the AppleTV through ftp or ssh, so now I can no longer upload any files directly. I have been looking for a solution, but have had no luck. Am I overlooking something very simple?

You can create a new folder on the drive, then link that folder to the Movies folder. The automated primary storage option does this automatically, but the drive was setup for primary storage manually this would not have been setup.

Connect to the AppleTV via SSH ( and enter the following 2 commands. Enter ‘frontrow’ as password when prompted.

sudo mkdir -p /mnt/Scratch/Volumes/MediaHD/ExternalHD

sudo ln -s /mnt/Scratch/Volumes/MediaHD/ExternalHD /mnt/Scratch/Users/frontrow/Movies

I followed your directions, but still can’t find the folder where I uploaded all my movies through FTP. I am able to navigate to the folder while using xbmc, but I still can’t figure out how to upload anything new to this drive. Sorry to be dense. It might be best for me to start again.

Inside the ‘Movies’ folder you will see a link to ‘ExternaHD’. This is how the external drive can be accessed.

i’ve same problem and that does not function with the creation of external hd.

this is my repport
250 OK. Current directory is /Movies
227 Entering Passive Mode (10,0,1,200,96,77)
RETR ExternalHD
550 I can only retrieve regular files
221-Goodbye. You uploaded 0 and downloaded 0 kbytes.
221 Logout.


I have done this and I see the link to ExternalHD insinde the ‘Movies’ folder. When I try to open this folder in my ftp program, I get this message:

Server said:
Can’t open ExternalHD: No such file or directory

Error -160: could not start data transfer

So, I’m baffled.

So I started from scratch. Now I can see and open the folder “MediaHD” in the folder “Movies,” but when I try to upload anything I get this:

 Server said:
 Can't open that file: Permission denied

 Error -160: could not start data transfer

I really don’t know what to do next.