I’m experiencing very unreliable playback performance via SMB. I don’t have experience with personal media servers (Infuse, Plex, etc.) or network troubleshooting, so please bear with me.
All media are stored in a Western Digital My Book connected to my MacBook Pro 2018 via a USB-C hub; I use Infuse on my iPad, iPhone and the aforementioned MacBook Pro (alpha build).
While sometimes video playback on my iPad and iPhone are very smooth, other times videos will be stuck on the “Loading…” screen for minutes until a dialog pops up saying “An error occurred loading this content”.
I tried all five options under Saved Shares > Advanced > SMB Version, namely
Legacy. Speed Test of Average Speeds rarely exceeds 1 Mbps.
I would like to better understand the limiting factor of my streaming speed. How do I troubleshoot and optimize it? Is this a software issue (macOS / Infuse settings, SMB, etc.) or a hardware issue (USB-C hub, router, etc.)?
Thank you in advance!