I am unable to play any mkv files in Infuse Pro 6.4.1 on my iPhone (11 Pro Max, iOS 13.4.1) connecting via WebDAV (HTTPS). I am able to play mp4, avi and m4v with no issues on this connection. Anytime I try to play an mkv over WebDAV, I receive an error: “An error occurred loading this content.”.
I am able to play all mkv files connecting with SMB, so I know the files are good.
I’ve uninstalled and reinstalled the app, recreated the connection, no luck. Is this a known issue?
Edit:
I receive the same behavior when attempting to download files to the device. MKV files present the error message above, while the playable formats are downloaded without error.
I am not attempting to be impolite Bullseye, but the pro version was clearly stated in the post title and content, how does this further the discussion to a resolution?
You’d be surprised how may people do not notice that they have to have a subscription for full features (Pro) on the free version or how many let their subscription lapse and don’t realize it until they can’t play files they were able to play before.
I know you’re not trying to be impolite, it’s just a process of elimination of past problems I’ve seen. Not knowing your specific set up I just have to muddle through eliminating things. Communicating in text ain’t easy sometimes.
I have no experience with WebDAV but from digging around on Google I’ve seen a few references to WebDAV servers not recognizing certain file types like flac and mkv specifically. Did you by any change have a recent update to your WebDAV server that may have turned off the MIME setting for mkv? Just trying to help till someone who runs WebDAV stops by.
Now, how could it possibly be that simple? You are my absolute hero. I failed to look into mime types and adding .mkv as video/webm took care of that immediately. I scoured the webs looking for webdav setup related to Infuse and mkv and came up empty. Should have expanded that to just mkv playback over webdav but could not see the forest for the trees.