Unable to open file

Hi everybody - hope you can help me

I just bought the aTV flash - and experience a lot of problems even before installing the flash. I can't seem to open the aTVFlash.dmg or aTVFlash.exe once I have downloaded the file.

I have tried to download both the windows and mac files without luck. Once I download I get the following errors:

In windows the file (.exe) is not able to extract as the error says "Cannot open file as archive" and in Mac it simple is not recognizable (the .dmg file):(

I really hope you can help me out here

You can try redownloading the file using the link in your account.

Let us know if you're still having trouble.