Everything worked fine yesterday (05/28), and I have made no changes to any configuration – neither jellyfin’s, nor InFuses. However, today (05/29) when I tried to load my content using InFuse on my AppleTV, it was unable to access my jellyfin content.
It gave me “Error”. Like any good troubleshooter would do, I removed the jellyfin server configuration and attempted to re-add it. InFuse recognized my server in the Shares > Add Media Server > Available Servers. I clicked on that, and entered in my username/password. When I click add it says Checking Connection, and almost immediately comes back with an alert saying “An error occurred”. I have also uninstalled and reinstalled the Infuse plugin for jellyfin, without success. I have also uninstalled and reinstalled the AppleTV app.
When I go to my jellyfin server via Chrome, and I check the logs, it says authentication succeeded and reissuing access token. See log below.
[2025-05-29 21:22:47.338 -04:00] [INF] Startup complete 0:00:28.4479103
[2025-05-29 21:22:48.884 -04:00] [INF] Authentication request for "jellyfin" has succeeded.
[2025-05-29 21:22:48.887 -04:00] [INF] Current/Max sessions for user "jellyfin": 1/0
[2025-05-29 21:22:48.943 -04:00] [INF] Reissuing access token: "xxxx"
[2025-05-29 21:22:49.033 -04:00] [WRN] Slow HTTP Response from "http://mediacenter.local/Users/AuthenticateByName" to "192.168.x.x" in 0:00:01.1641388 with Status Code 200
[2025-05-29 21:22:50.063 -04:00] [INF] Watching directory "/media/shows"
[2025-05-29 21:22:51.636 -04:00] [INF] Watching directory "/media/movies"
[2025-05-29 21:24:29.742 -04:00] [INF] Authentication request for "jellyfin" has succeeded.
[2025-05-29 21:24:29.743 -04:00] [INF] Current/Max sessions for user "jellyfin": 2/0
[2025-05-29 21:24:29.750 -04:00] [INF] Reissuing access token: "xxxx"
[2025-05-29 21:24:29.804 -04:00] [WRN] Slow HTTP Response from "http://192.168.x.x:80/Users/AuthenticateByName" to "192.168.x.x" in 0:00:01.0295062 with Status Code 200
[2025-05-29 21:27:06.922 -04:00] [INF] Sending ForceKeepAlive message to 1 inactive WebSockets.
[2025-05-29 21:28:06.946 -04:00] [INF] Sending ForceKeepAlive message to 1 inactive WebSockets.
[2025-05-29 21:29:06.968 -04:00] [INF] Sending ForceKeepAlive message to 1 inactive WebSockets.
[2025-05-29 21:30:06.980 -04:00] [INF] Sending ForceKeepAlive message to 1 inactive WebSockets.
[2025-05-29 21:31:06.997 -04:00] [INF] Sending ForceKeepAlive message to 1 inactive WebSockets.
[2025-05-29 21:32:07.009 -04:00] [INF] Sending ForceKeepAlive message to 1 inactive WebSockets.
[2025-05-29 21:32:09.321 -04:00] [INF] Authentication request for "jellyfin" has succeeded.
[2025-05-29 21:32:09.322 -04:00] [INF] Current/Max sessions for user "jellyfin": 2/0
[2025-05-29 21:32:09.329 -04:00] [INF] Reissuing access token: "xxxx"
[2025-05-29 21:32:09.331 -04:00] [WRN] Slow HTTP Response from "http://192.168.x.x:80/Users/AuthenticateByName" to "192.168.x.x" in 0:00:00.981574 with Status Code 200
I have submitted diagnostics and the code is TMCQ8. Thank you in advance!