Trakt history failing to pull down

General
21

Add me to the list. I created a support ticket but there’s been no response yet.

I’m using only an SMB share and have logged out and back in to Trakt, even tried revoking access and wiping iCloud data but all my movies are marked as unwatched in Infuse. When I check status in Trakt, they’re still marked as watched like they should be.

Scrobbling still seems to work like normal though.

22

Dear Support,

any statement about that?
Can we do something to support you guys fixing this issue?

23

I got the same or similar problem.

Trakt watched history is not pulling down into Infuse. Only my ~100 most recent watches show as watched. Everything older shows as unwatched, even though my full history is intact on Trakt.tv (~60.9k items).

Outbound sync works fine: things I watch in Infuse still scrobble to Trakt correctly. It’s only the inbound pull from Trakt that’s broken.

My setup:

  • Infuse Pro, 2-way Trakt sync, Trakt VIP active
  • Library is a Google Drive cloud source (direct, not a media server)

What I already tried, none of it fixed it:

  • Signed out of Trakt in Infuse & signed back in
  • Revoked Infuse in my Trakt account & reauthorized
  • Re-indexed the library & reconnected the source

This looks like the recent Trakt API pagination change: unpaginated history requests now return only page 1 (~100 items). If Infuse isn’t paging through the rest, that explains why only my newest ~100 pull down.

Diagnostics: E981T

25

@james Posted on trakt’s support forums as well, and they answered, as follows, confirming the suspicions here:

Likely related to the recent Trakt API change that returns paginated results. The data is there, the app just needs to grab each page of data to obtain your full watched history.

‼️ Upcoming API Changes: Watched Endpoints Pagination & Extended Defaults · trakt/trakt-api · Discussion #775 · GitHub

26

My history is syncing properly again I think because the Trakt Emby plugin was updated to 3.8.4 overnight. From a quick perusal of my library in Infuse everything looks in order.

27

Also having issues here

28

Not in my case …

29

Same for me. It gets sent correctly to Trakt and displays correct in other apps who have already adapted to the change. Infuse wont pull anything from trakt, since the change was implemented

30

We’re working on the required API changes and expect to have everything included in the next update (Infuse 8.5), which is coming soon.

Thanks for your patience! :folded_hands:

31

Today’s 8.5 update includes a set of changes for the new Trakt APIs. :slight_smile:

Things should fill in automatically after installing the update, but there may be a small delay before everything is reflected in Infuse.

32

Thank you so much just checked my whole collection all is working again as intended :+1:t2::smiling_face_with_sunglasses: