Time for a deep breath.
There are multiple threads with this as the core thought so lets not get bristled up over what’s important to others. It’s an open forum and as such allows you to state your own needs in regards to product performance.
Just remember a few things.
First, not EVERYONE may be experiencing the same issues as you. There may be many variables that would affect the way each person views certain files. The problem could easily be caused by issues on your own set up as easily as it could be caused by a bug in Infuse.
Second, this is also an international forum so if you’re not in the US just remember to take note of holidays that may be observed in the US such as Thanksgiving. Even though the Infuse team seems to work 24/7 like a pack of robots I’m also guessing they do need a little down time like weekends and holidays to keep the alimony and support payments to a minimum. Give them a few days after a post to get to it. Add a few more days to that if it’s on a weekend or holiday.
Remember, it’s darn tough to understand what a persons emotions are when posting due to the lack of inferences in text.
With all things considered, Using Infuse sure beats trying to read a hand printed book by the light of a campfire.