There was a problem connecting to the server

I keep getting this popup whenever I have infuse open on Mac OS.

I went into the Add Share menu (cmd-n) and confirmed there is no longer any shares. I have tried reinstalling as well.

I suspect I had this share at one point but have since removed it.

Full error of popup.

There was a problem connecting to the server “server name”

The server may not exist or it is unavailable at this time. Check the server name or IP address, check your network connection, and then try again.

That would do it.

Are you not able to recreate the share by entering all the information you did to create it the first time?

Check to see if the server name changed or, if you used its IP address, that your router didn’t change that.

Do you have Infuse apps working on other devices? You should be able to copy the information from there if you do.

[Edit] Per additional information provided below, these suggestions do not address the OP’s issue; as OP did not actually want Infuse to connect to the mentioned share (as I had initially understood the request).

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Do you have any items listed in the Add Shares menu, maybe a ‘local’ folder?

Can you post a screenshot of the Add Files menu and the error message you are seeing?

I believe this may be a system popup, and would only appear if the system is attempting to connect to a remote share. If Infuse itself is trying to connect and is unable to, then these errors are silent but would be visible in the Settings > Library menu.


I previously added the “truenas” SMB share into infuse, I have removed it as I no loner use it but it still pops up. I believe the popup is a system popup from MacOS itself but only occurs when Infuse is open.

In the add shares menu I just have my Plex server.

Do you have any items from this share present in the ‘Up Next List’.

If they were played in Infuse directly (opening via Finder or dragging into Infuse) then it’s possible these may still be present. If you find any of these items you can right-click on the item in the Up Next List and click ‘Mark as Watched/Unwatched’ and it will be removed.

Alternatively, if you just want to start fresh you can remove the ‘Infuse’ folder found in the ~/Library/Containers folder. To access the ~/Library folder you can hold down the Option key and select Library from the Finder’s Go menu.

Its possible that was the case, I have deleted the Infuse folder as it seems easier to start fresh… So far so good, thanks.

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