The 7.5 version of the video on the Mac side shakes

更新了7.5后,在mac端播放了某些iso格式的4k电影《变形金刚12345》《黑豹2》等诸多原盘电影,在播放时遇到了问题,出现画面抖动严重的问题,不知道朋友们有没有遇到过,电影是在本地下载出来的,分别为90多gb的一部变形金刚1代杜比视界,在上一版本7.4.10中没有遇到过!

Google Translation

After updating to 7.5, I played some 4K movies in iso format, such as “Transformers 12345”, “Black Panther 2” and many other original movies on the mac side. I encountered problems during playback, and there was a serious problem of screen shaking. I don’t know my friend Have you ever encountered that the movie was downloaded locally, and the Dolby Vision of the first generation of Transformers was more than 90 GB, which was not encountered in the previous version 7.4.10!

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I, too, have encountered several instances of this issue over the past two days while watching (not very closely — background noise, essentially) a few older movies in relatively low-bitrate (about 2Mbit/s) 1080p SDR x265 encodings on Apple TV 4K (previous generation); what I would also describe as a very fast horizontal shaking of the image. Skipping forward or back to a different key frame seems to have fixed it each time. Didn’t notice any involvement of audio artifacts. Have been heavily distracted with other things so wasn’t much concerned; but saw this and thought I should reply.

Currently not connected to internet at the home so suspected first occurrence of glitches had to do with that.

I’ve never had playback issues with Infuse before — UI issues, definitely, but never playback.

之前我是有少许的个别几部电影会出现抖屏,所以都删除了。但是7.5版本之后,我硬盘里的很多电影都会出现抖屏,特别是4k原盘,不知道是不是和视频里的音轨有关联?但是在旧版本里正常。希望官方修复一下!

Mod Edit for Translation

Before, I had a few individual movies that would shake the screen, so I deleted them. But after version 7.5, many movies in my hard disk will shake the screen, especially the 4k original disk. I wonder if it has something to do with the audio track in the video? But it works fine in older versions. Hope the official fix it!

Translation by my iPhone:

Previously, there were a few movies that would have shake screens, so they were all deleted. But after version 7.5, many movies in my hard disk will have a shake screen, especially the 4k original disk. I don’t know if it is related to the audio track in the video? But it is normal in the old version. I hope the official will fix it!

If you are seeing playback issues with specific files, would you be able to upload a sample for us to review? This would help us in tracking down the issue.

Samples up to 50GB in size can be submitted here.

如果您发现特定文件存在播放问题,能否上传样本供我们审核?这将有助于我们追踪问题。

可在此处提交最大 50GB 的样本。

https://upload.firecore.com

I have uploaded the sample of the video showing the picture shaking. I hope it can be found by you. The video is called The Man in Black - The World Wanted!

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So i noticed one of those ≈2 Mbit/s 1080p x265 titles start doing the weird side-shaking thing again overnight; it happened immediately after I sent a few skip back / skip forward commands in a row trying to repeat a bit of audio I missed. Pause/play fixed it. 3rd different watched title in a row (on tvOS) to glitch. Played a couple similarly encoded titles since on my iPad (also on 7.5), without issue.

If there is an update of the test results, I would like to know and follow up! Hope the first time can use!

In version 7.4.10, it plays properly. You can check whether some parameters or factors of the old version are removed from the new version!

The new version 7.5.1 still cannot watch the movie normally, and the problem still exists. The picture is seriously shaken. I have tried to play ten movies, but eight of them have problems! I would like to try to restore the old version 7.4.10!

Many days have passed since the discovery of the problem, and using the infuse player has become an indispensable part of daily entertainment, every day after work can watch a movie. But when I opened the local movie, the video picture was shaky, which made me upset. I also uploaded a defective film “Men in Black: Global Wanted” to the official, so I would like to know if our technical team has tried to fix it, or will update this issue in the next version. This problem was not found in version 7.4.10 and previous versions. When many of my local movies were opened, many didn’t play properly, but I tried other players and they did. I was sure that infuse may have changed some parameters in 7.4.10 in version 7.5, so I would like to know if it will be fixed in the next version. Because using infuse to view 4k original disk film iso has become a habit, I hope technicians can find out the reason to fix. Thanks!

Have you tried a new HDMI cable and/or a different HDMI port on your TV? And of course reboot everything as well.

It didn’t work because I played it on a macbook notebook and didn’t need an HDMI cable.

Can you share a screen recording that shows the issue?

你给我一个指定的上传路径,我将录屏内容发给你。

Goggle Translate
You give me a specified upload path, and I will send you the screen recording content.

很抱歉,我不懂英文,用翻译后的英文和我表达的本意有误!

Google translate
I’m sorry, I don’t understand English, and the translated English and my original intention are wrong!

我在infuse的贴吧里,遇到了多位和我一样问题的朋友,都是在播放UHD电影出现抖动!不知道下个版本能否修复它。已经好些天不能正常使用了。

Google Translate
In the post bar of infuse, I met many friends who had the same problem as me, all of them were shaking when playing UHD movies! Don’t know if the next version will fix it. It has not been used normally for several days.

Please do not start any new threads regarding this topic. Post in this thread only and please include a google translation to English.

对,之前有部分原盘会出现抖动,这次更新后很多都出现了这种问题。

Google Translate
Yes, some of the original disks would shake before, but many of them have this problem after this update.

It is no problem to test vlc and use jellyfin to play directly through the stream.