Synology share disappeared from shares and cannot reconnect

Hello everyone. My synology NAS is no longer a share, it suddenly vanished. I can see it in the available shares but for some reason when I try and connect, it says user name and password are incorrect.

I am using the same username and password that I use to log into the synology but it doesn’t recognize them. What am I doing wrong here, is there another password I need to use?

Synology is on and accessible through the web browser. I cannot undertake how the share vanished. Any help,would be appreciated. Thanks in advance.

I was finally able to read the share using the same username and password, that infuse was saying don’t match. Now it is syncing and updating the meta date and organizing the folder. This is the second time this has happed, the previous time I could add back the share without any problem. Is there a setting I can change to prevent this from happening. My infuse version is infuse Pro 8.4.7 (5678)

If the device appears sometimes but not others this may indicate a network issue, or perhaps that the Synology address is changing to something other than what was saved in Infuse.

If it happens again please send in a report from your device (and post the code here) so we can look a bit further into what may be happening.

Thanks, will do. The synology has a static IP address and despite inputing the correct username and password, it kept saying they were incorrect. This is only happening since the last few updates.