Totally willing to give them them benefit of the doubt. But it remains a) an issue brought up dozens and dozens of times for which b) no meaningful answer has been given. If this were a FOSS project, okay, fine. But if you’re asking people to subscribe, and scores of subscribers turn up and say “we’d really like this feature” – good companies with good customer service provide a transparent response – even if the response its “It’s not on the road map, don’t expect it any time in the next 18 months”. or “We don’t want to support IPTV as we believe that would draw the scrutiny of the Apple Store which we don’t want” or “Yes, we’re working on it but it’s a massive resource drain so it’s slow going.”
All of those are valid answers. But the constant. “Thanks for your post, here’s where you can keep track of the latest features” is a patronizing dodge.