Subtitles not appearing on Apple TV

I know this has been talked about a thousand times but:

On Infuse on Apple TV, the subtitles is set to “on”

But subtitles never, ever show for any of my shows unless I go to the pull-down menu and select subtitles from a list (I don’t have any .srt files etc)

Can someone please tell me: is infuse supposed to grab subtitles when you play a show, or is it working correctly and you have to manually get subtitles for every episode?

I’ve read the user guide to Infuse and it spends time talking about subtitles on iOS but I can’t see an answer there. I could’ve missed it though

if it is supposed to grab subtitles on the fly and display them, could someone help me troubleshoot the history please?

As always, I’m really grateful for your help

Infuse doesn’t automatically grab subtitles. For “subtitles set to on” to work, the subtitles in your select language must already be embedded in the file or have an srt in the same folder as the file. If not, you have to get the subtitles manually from Opensubtitles with the pull-down menu.

So no, Infuse does not grab subtitles on the fly.

Hi - sorry, I really thought I’d responded: I wanted to say thank you for explaining it to me. I really appreciate your clarity, am now I know what I need to do to “fix” my problem. Really do appreciate you taking the time to reply

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