Subtitles from opensubtitles.org not downloading

Hi,

 

Any time I want to download a subtitle, the app says “an internal error #7 occured.  Please choose an alternate subtitle package.”

I have tried all of the packages, always same error.

Both over wifi and 3G, no luck.

 

Any ideas ?

 

Tks.

Could you provide one of the video filenames you’re having trouble with so we can try and replicate the issue here?