I’ve faced this problem a few times in the past without resolving it. Due to its infrequency, I typically ignored it and didn’t reach out to support. However, in the last few weeks, it has occurred multiple times. The situation is as follows: when attempting to watch Toy Story 3 yesterday, the movie…

OK, I’ve had no response from the email I sent, so sent another just in case it was missed. However, I have just this moment had it happen on another movie which I know definitely worked previously without issue. I don’t know why I did, but I decided to refresh the metadata by clicking Edit Metadat…

I have now the same error. When I’m running a speedtest inside the Infuse App (AppleTV) the test stops between 2 and 8 %. I use Nginx Proxy Manager to have an internal URL with HTTPS. When I change the URL in infuse to the IP address from Jellyfin and do not activate the HTTPS (because the certific…

I’m not sure if it’s related to 8.1 or me moving my library to a WebDAV share recently, but I’ve been consistently getting this error with every movie I watch at about 1:10-1:18 into the file, every single file. When I exit playback and resume from the same spot, it continues without issue. Does th…

Is this happening with all files or just a few? Can you try running a speed test to see if you are able to download the full file without it stopping? [image] Testing Streaming Speeds Overview Infuse includes a built-in speed test feature that allows you to test actual transfer speeds …

Hi James. So far, 3 out of 3 longer files (over 1.5hours) stopped for me at the marks I mentioned. A file over two hours stopped twice - at around 1:08 and around 2:10. I just ran a speed test on a file that stopped for me yesterday and it ran to 100% just fine with a consistent speed. I should pro…

I don’t have experience with that service, but you may try adjusting the ‘Streaming Cache’ option found in Infuse > Settings > Playback. Changing this to ‘Limited’ or ‘Memory Only’ would spread the bandwidth used for streaming out a bit more which may help if they have some limits in place.

So, I ran a few tests on the same file over 2 hours long, playing it naturally instead of using the built-in speed test. Here’s what I found. Streaming cache on “Auto” froze the file at 69 minutes and popped up (com.firecore.media.player error 1) after a while. Same result with streaming cache on …

I am having same issue, it started to happen just in the last 2 days. I tried changing the streaming cache, nothing worked. I switched to plex app to test if the files have issues, files worked flawlessly.

I actually had the issue again yesterday, freezing at about 60 minutes like before. I disabled the WebDAV share and connected infuse to my plex server instead using the same files - everything worked fine.

Streaming error (com.firecore.media.player error 1)

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Streaming error (com.firecore.media.player error 1)

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