Hi everyone, would love to get some feedback if I’m doing something incorrectly. I have a video file I’m attempting to play - Station Eleven. It’s a 1080p HEVC file, with each video file ~1.5GB.
I’ve tried loading it into my tv via PLEX sync & and via normal server (my macbook pro), but every where I try to watch it, it goes directly to the pro screen asking me to activate my pro license. This is on both infuse on my MBP and my apple tv.
However, when I load an episode of modern family which is also 1080p HEVC, with each file size being about 600mb, it plays flawlessly.
In-fact every other video or movie or tv show I’ve loaded works wonderfully, except this one. Anyone have any idea why this may be the case. Would love to understand if it’s something to do with a corrupt file (still plays via VLC on my laptop) or just that the format of the video triggers pro version or something.
@remotevisitor is spot on, the free version will play some of the basic formats to try Infuse out but to take full advantage, the Pro version adds the paid codecs as well as numerous other great features.
You can see all of the additional features you get with Infuse Pro here.