Sharing Infuse Lifetime Purchase With Family

Thanks. I received your receipt, and it looks like you do own lifetime (purchased via the free Infuse 5 app).

There are a few things you can do to resolve issues with Family Sharing.

On purchaser’s device

  1. Check to ensure the purchases has ‘Purchase Sharing’ is enabled in iOS > Settings > Profile > Family Sharing
  2. If you’re using a subscription, open the Infuse subscription page (in App Store > Profile > Subscriptions > Infuse) and ensure the ‘Share with Family’ option is enabled

On family member’s device

  1. Check to ensure the purchases has ‘Purchase Sharing’ is enabled in iOS > Settings > Profile > Family Sharing
  2. Delete the Infuse app from your family member’s device
  3. Open the App Store, and browse for the Infuse 7 app from the list of purchased apps of the family member who purchased the license. App Store > Profile icon > Purchased > Family Purchases
  4. Once downloaded, tap the Restore button on the purchase prompt in Infuse

If the app does not appear there, it’s possible it may have been hidden. Hidden apps cannot be shared with Family Sharing, but a bit more info on the options for unhiding apps can be found in this guide. Hide purchases from the App Store - Apple Support

Alternatively, if you are having issues with Apple’s Family Sharing you can use the alternate method for sharing via Trakt described in this guide. Infuse Pro: Purchases, Upgrades, and Family Sharing