seasonspass will not open on my PC

so i’ve tried this on 2 PC computers and 1 MAC

both PC computers are Windows 7. one is home edition one is the premium office version. I download the PC version, extract it, double click and nothing. i wait and wait. i right click and say open…nothing.

i got so frustrated i got my moms MAC book. i downloaded the MAC version of seasons pass. i got it to open but the thing wont recognise my ATV2. it keeps saying to plug it in with a USB cable.

if tried every combination of plugging it in. i’ve tried with or without the power cable.

nothing. the ATV has the 5.3 version of the firm ware.

any help would be awesome.