Sapphire not starting anymore

Jambaleia · January 8, 2009, 8:17am

Hi

Just upgraded to 3.4.4

Sapphire was working fine until I started to collect the data. I canceled the import of the data and now sapphire is not starting anymore neither playing any movies. If I click into the movies folder I get the message that sapphire is still collecting meta data… Can I stop that so Sapphire is working again?

madcran · January 8, 2009, 10:44am

What I would try is go into the AppleTV via CyberDuck or Fugu and then once you are in the frontrow folder, go to Library > Application Support and delete or rename the Sapphire folder. After that try to relaunch Sapphire and see if it works.

Jambaleia · January 8, 2009, 4:53pm

Will do and keep you posted.

Thanks

Jambaleia · January 11, 2009, 6:20pm

Hi Madcran

Everything is working fine again. Thanks

christopheP · January 13, 2009, 8:52pm

Same for me
But with no Data Import at all.
Strange.
Anyway, the proposed workaround is working perfectly.
What is this folder for ?

Rgds

madcran · January 14, 2009, 5:05am

Any preferences you set with Sapphire, any Import Data, and any other data that needs to be saved to the drive. Hence the name “Application Support.”