So, to address the first issue, I tried removing all Apple TV user profiles and adding them back again. Unfortunately, this didn’t help at all. I still have to fully restart the device to make the Plex user switch stick in Infuse, although occasionally (maybe ~20% of the time) it works without a restart.
In another thread about this issue started today, @james mentioned that a full device restore might help. However, I’m hesitant to try that at this point for a few reasons:
- I use a couple of apps that are no longer available on the App Store, so I would lose them permanently if I restore the device.
- Even if a restore resolves the issue, it seems likely that a future update could break user switching again.
- It wouldn’t address the other (admittedly less critical) issues I mentioned, such as the default audio output resetting and the broken top shelf functionality.
So while there may be some workarounds, given the current unreliability of user switching and the fact that this feature is limited to Apple TV, it seems a more practical and long-term solution would be for the developers to allow saving and restoring the home screen layout per Plex user.
Even if tvOS user switching worked perfectly, the in-app switching still feels incomplete, since it resets home screen customizations. I hope this is something that can be improved in the future.