repeat fetching of contents.

General
#1

Hello, I am a new infuse pro user.

Using it mainly for plex integration.
I wish to know why does my app repeatedly have to refetch contents from the plex servers every time i launch the app
and when it does, it never ends. i have multiple plex servers added to my saved shares.
i have metadata fetching unticked and only using the embeded metadata but the fetch/sync never completes.

also, i’ve noticed the now playing doesn’t seem to sync to the plex server for me to pickup right where i left off in infuse.
i have to do a search for the title and then continue where i left off from there.

also… why does the app need to fetch ALL the artworks at once… wouldnt it be more efficient to d/l them as and when they appear on the the screen?

this syncing / updating job munches 50% of my battery and still not done. :frowning:

#2

Welcome to the forum, and sorry for the trouble.

This behavior isn’t typically, so if you have a chance to send in a quick note from your device we can take a deeper look at what’s going on.

#3

will do thank you.

#4

i’m not able to send any email… the app keeps asking me to setup an email address in the setting app when i already have.

#5

Are you using the native Mail app, or a 3rd party app like Gmail?

Unfortunately, sending in a report only works with the native Mail app at this time.

#6

arrgh, i am using Gmail / outlook. that is unfortunate. :frowning:

#7

You can add a Gmail account to your ios mail app and when you go to send in an email you have the option to switch from your icloud address to your gmail address as the sender.

#8

thank you sire. i’ll take a look

#9

Here’s a good starter to see how to do it. I just found this today for the same reason. https://support.apple.com/en-us/HT201320

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