Remote won't work to NitoTV Smart Installer

We’ve done the ATV Flash installer and want to use an external drive with the ATV. We understand we’re supposed to do the Smart Installer within NitoTV to make this dream come true. But here’s the rub. The IR remote works fine with the ATV, except when we try to navigate to the Smart Installer. We can get to NitoTV, we can get to Settings, we can select Install Software, and that takes us to the Installation Manager.

As soon as we get to the Installation Manager it jumps all the way to the bottom to Update Couch Surfer. Hitting up/down/left/right on the remote has no effect, but hitting Enter takes us to the top to Install Perlian. Hitting the down arrow (trying to get a couple lines down to smart installer) make it jump back to the bottom again.

We’ve been at this for hours now and we’re about ready to drop kick this ATV and this $50 software off a 12 story building! Any reason to hold off on that plan?

Allison Sheridan
NosillaCast Podcast at http://podfeet.com
A technology geek podcast with an EVER so slight Macintosh bias!
Follow me at http://twitter.com/podfeet

We’re sorry for the trouble. Please email us and we can help resolve your issue.
http://www.atvflash.com/contact.php

Closure for those reading - they got with me offline in email and solved it. While I did run the aTV update before installing aTV Flash, I ran into a problem and had to do a hard reset of the aTV and forgot to do the s/w update again before installing aTV Flash. Once I did that it’s relatively smooth sailing - I can do the main thing I wanted to be able to do - I can play my ripped home movies from an external hard drive! next up is to plutg the external drive into my Airport Extreme and see if I can get the aTV to recognize it. fun!

Allison Sheridan
NosillaCast Podcast at http://podfeet.com
A technology geek podcast with an EVER so slight Macintosh bias!
Follow me at http://twitter.com/podfeet

Hi,

Were you able to use your AirportExtreme’s USB drive with Apple TV ? Thanks in advance.

Robert