Remote Connections Not Working

I am having issues with the infuse app playing an emby server when not on the local network. When playing movies or tv shows on local network i dont have any issues. When trying on cell network or other wifi outside my local network (on apple tv, iphone or ipad) i get the spinning wheel of death. Additionally, if using the native emby app i dont have any issues outside my local network on any of the apple devices. Any suggestions?

Was the share added using EmbyConnect or was it added as a connection to the local Emby server in Infuse?

When using EmbyConnect the requests will automatically be routed to the correct place whether streaming locally or away from home.

Using Embyconnect