Hello, odd issue here which has not been addressed before I think (Couldn’t find on search).
The SAME issue occurs with both ATV4 and iOS (iPad Mini 2) for me but I’m not sure where the issue lies (app/server/db/scraping etc).
Here is my ipad showing some of my documentaries. The ATV4 exhibits the same images:
Note the arrows. The red arrow points to The Blue Planet. Named correctly and all info scraped correctly APART from the artwork which shows a wave. Where did that come from? If you look at both themoviedb AND tvdb, the only images they should be serving are these (the top three from themoviedb and everything on tvdb don’t even have the wave image to serve):
…but it gets worse with the Dinosaur Planet series. Look at the yellow arrow. Note, the artwork is in German for a start. Note also that “die letzten jahren der dinosaurier” means “The last days of the dinosaur” in English so it isn’t even showing artwork for the correct show.
The correct images from both tvdb and themoviedb are meant to be these:
So WHERE on Earth is Infuse scraping this random image from? Why is it applying it to a different language, different show item?
I have cleared the cache, refreshed metadata again, rebooted both ATV4 and iPad, made sure it’s all named correctly, removed hyphens, put them back, removed apostrophes, put them back, named the files every which way you want, renamed the files as per tvdb and moviedb correct titles…whatever I do, Infuse insists on serving up THE INCORRECT IMAGE.
I’ve even tried adding the correct image in order to override it manually, thus:
…I have tried the using both the name “folder.jpg” as well “Dinosaur Planet.jpg”, both to no avail. I keep getting this stupid image instead of the correct one from I know not where:
The issue isn’t that Infuse cannot serve an image, it’s that it sometimes serves a random image that it couldn’t have gotten from the movie/tvdb’s because they don’t exist there…so Infuse appears to randomly pull images out of the cosmos and serve those instead!!!
Where and what is Infuse scraping to get it’s metadata? It must be searching other sites in addition to tvdb and themoviedb…why?
How do I get Infuse to serve correct artwork for ALL my files because they are all labelled correctly as per metadata 101 guidelines and the names on themoviedb and tvdb and yet I’m still getting random ones appearing out of nowhere that I can’t even correct using the “manually override artwork” instructions.
Also, why won’t manually overriding the artwork work anymore? Has this ability been removed from Infuse?
Can anyone shed any light on this please?