i am very disappointed with my whole experience with this product and company. i ordered the usb drive, the order was canceled the next day hum, intersting but ok. i then spent 50 bucks for software that i can’t get to install properly let alone work. i called the company, no reply.
Post’s like this are good - they serve to inform the few of you out there that don’t know how to follow instructions and/or build rapport with people in order to get an awesome customer service experience.