Plex does not seem to update everything. Playlists, Posters etc

I recently started using a Plex server with infuse and for many reason like it a lot.

I do have some Issues though:

  1. When making changes to posters and other metadata I cant seem to get infuse to update no matter what I do.
  2. Playlists made in plex does not show up in Infuse. Playlist made in infuse DOES show up in plex. Changes made to playlists in plex does NOT show up in infuse …changes made in playlists in infuse DOES show up in plex.

I tried scanning library many times no changes.

Any idea what I’m doing wrong?

Thank you all in advance :slight_smile:

/Thrawn

This topic seems to be corresponding to the issue I have regarding PLEX playlists; hope it is okay, to continue here instead of opening a new thread.

I created a couple of smart playlists in PLEX; basically each playlists only carries a value for “year” + “unwatched” which in result leads to playlists for unwatched movies in 2018, 2019, 2020, etc. → each year got it’s own playlist. There’s nothing really special about it.

Now, what I continue to monitor is that all these PLEX playlists are available in Infuse BUT they never get updated automatically. I always have to update them manually which is really annoying.

My expectation is that all these playlists should be automatically updated in Infuse once there is a sync between Infuse/PLEX regarding new content. That happens every time I start up Infuse.

@james: Can you please have a look at this and/or tell us, whether or not it is a correct expectation to have that PLEX playlists get automatically updated in Infuse?

Thanks a lot in advance!

Would you mind sending in a report from your device?

Hi there!

Sent an email, thanks for your quick reply!

Hope it helps, otherwise just let me know how I can further support your debugging procedure.

Thanks!

1 Like

Hey @james any news for this topic?
Have the same issue.

I have create a smart playlist with Plex, to sort new videos - 2022 / date added - and it works fine in Plex, but Infuse won’t update the list with new media.

Can you please look at this? I’m am on the newest beta.

Thank you!

Edit: I have to delete the playlist in Plex and create a new one, after that infuse recognize the new content, but I have do it every time to update playlist in infuse.

Diagnostic code: G91VF

For me, smart playlist created in plex will only be updated in infuse after I manually click into the smart playlist in plex app/web. Sounds like plex itself will only update the db when you actually click into the smart playlist. I’m not sure if it’s plex issue or infuse issue.

I have the playlist main on main screen, press and hold, refresh, voila!

It was to easy :sweat_smile: thank you, it works!!!

Well, that sort of is a workaround.

Nevertheless it should be considered a bug. Playlists do not sync properly between PLEX and Infuse. It has been a known issue for a while now.

Analyzing the issue further, you‘ll find that changes in Infuse (e.g. watching a movie → status changes from unwatched to watched) are being synced correctly back to your PLEX playlists. However, changes in PLEX (e.g. adding a movie to a PLEX playlist) are not being synced to Infuse - UNLESS: you refresh the playlist manually in Infuse.

Basically it works in one direction but not the other.

All this has been reported before and surely can be tracked by support staff internally (ticket has been opened).

I do hope that with the PLEX smart playlist feature coming with 7.3.5 (see roadmap), this issue will be resolved.

A number of improvements in this area are available in today’s 7.3.6 update.

Please give it a try, and let us know if you run into any further issues.

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