Playing HDR MKV movies with the SDR setting

[JesperS]

Hey

I’m not a big fan of HDR. I my opinion it looks fake.
I have some 4K/UHD mkv movies, that are HDR.
They used to be played fine, bud now they are very dark.
Something seen to have happened since tvOS 11.1 and infuse 5.6.2.
Could I please get the perfect playback of HDR content in SDR mode back.

Kind regards

JS

[james]

This should be resolved once this fix/change is rolled out.

HDR not working right

Another quick update! We’ve identified 2 issues that are affecting some videos and TVs. For certain HDR videos, colors are not getting passed correctly. The effect of this is somewhat subtle, but it’s something we are in the process of fixing. The Apple TV is not correctly setting the HDR video flag required by some TVs. This is more of a bug/limitation in the current tvOS software, but we think we’ve found a way around this. Fix also in progress. Thanks for your patience.

[JesperS]

Sounds great. Will be looking forward to it.
Thank you

[JesperS]

Infuse is now selecting the correct dynamic range. Version 5.6.6.
The picture is still very dark though, compared to Plex. They used to be the same

Infuse: https://ibb.co/fTigAR
Plex: https://ibb.co/mY4Sjm
Mediainfo: https://ibb.co/nH8yqR

My TV is a Samsung UE55KS8005

I hope this info can help.

Regards,

JS

[Videoman]

@jespers.9125

Infuse: https://ibb.co/fTigAR
Plex: https://ibb.co/mY4Sjm

The difference is huge. Unfortuneately, the Plex picture looks the most natural by far. I really would like this explained (and solved).

[james]

This is an issue we are currently in the process of resolving.

A bit more info on this can be found here.

HDR not working right

Another quick update! We’ve identified 2 issues that are affecting some videos and TVs. For certain HDR videos, colors are not getting passed correctly. The effect of this is somewhat subtle, but it’s something we are in the process of fixing. The Apple TV is not correctly setting the HDR video flag required by some TVs. This is more of a bug/limitation in the current tvOS software, but we think we’ve found a way around this. Fix also in progress. Thanks for your patience.