Playback Stutter

Hi All,

I am currently playing a 4K Video file through the Infuse Pro 5 app on the Apple TV 4K. However I am getting some real stuttering issues.

The Apple TV is connected to a Gigabit switch which is connected to a gigabit router. The router connects to my custom build PC which has Plex media server installed on it and my Synology NAS, which is my file server.

When checking the Plex Media Server, the file is a direct stream to the Apple TV so I can rule out transcoding.

This is the following info about the file:
Video Resolution 4K
Duration 2:29:21
Bitrate 57519 kbps
Width 3840
Height 2160
Aspect Ratio 1.78
Container MKV
Video Frame Rate 24p
Video Codec HEVC
Bitrate 53231 kbps
Language English
Bit Depth 10
Chroma Subsampling 4:2:0
Color Primaries bt2020
Color Range tv
Color Space bt2020nc
Color Trc smpte2084
Frame Rate 23.976 fps
Height 2160
Level 5.1
Profile main 10
Ref Frames 1
Audio Codec TRUEHD
Channels 7.1
Language English
Audio Channel Layout 7.1
Bit Depth 24
Sampling Rate 48000 Hz

Any ideas on what the problem might be?

Thanks :slight_smile: