Just a suggestion, with updates happening sometimes within days of each other you should include the version number just to help determine which version.
Yes, the issue persists. 79QEM
We have a fix for this available in TestFlight.
If you are interested in testing you can join TestFlight using this link.
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Tried to install the testlfight but I can’t get infuse Pro activated (all purchase options spin and can’t be selected, Restore doesn’t work) so I can’t get anything to play on the appletv.
I have had this issue for a while (tvOS w/HomePods) so was hoping to help you validate the fix.
Unfortunately, App Store purchases won’t transfer to TestFlight.
The easiest option is to use Trakt to share the purchase. Simply log into Trakt on a device running the App Store version and then log into that same account in the TestFlight version.
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I was able to ge the test flight working (thank you!) and what I’ve seen now a couple of times is that it looks like it’s having the blackout issue, but it quickly self-corrects and resumes without issue. 57EVW may have information if that’s helpful.
Thanks again!
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Hi,
TestFlight beta version installed.
Instead of randomly blackouts, there is a new behavior.
Randomly, the video/sound glitches, then roll back 2-3 seconds before the glitch, then continue playing without issue, until the next random bug.
So it’s better than the black screen, but not perfect yet 
Seeing the same a glitch of about 2 seconds.
I have a very similar sounding issue in Infuse 8.1.5.
My content is served via WebDAV, I don’t think that is relevant though. The audio is Dolby Atmos 5.1 and the video is HDR10+ that causes this. I’m on a Samsung OLED with latest tvOS on my Apple TV.
Diagnostic code is 0Q0K3 (sidenote, maybe don’t include 0’s and O’s in codes that need to be shared. I’m pretty confident I have 0’s here but I could be wrong).
This is happening to me too, a surefire way to reproduce it is to pause playback and then resume. If I just watch it straight it never happens.
I’m going to throw in a friendly compliant here, please do better Q&A in the future, this is almost 30 days old.
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Today’s 8.1.6 update includes a set of changes to improve the behavior if/when this issue appears.
Unfortunately, the core issue is a system bug related to how Apple handles some Atmos content and a fix will likely need to be made by Apple.
The next update will include a toggle for Dolby Atmos within Infuse, which would allow you to avoid the issue entirely by playing the affected files in multichannel audio mode instead of full Dolby Atmos. This toggle would also allow for features such as Volume Boost to work with Dolby Atmos content.
Thanks for your patience. 
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I saw the other thread about this first, but I started having this happen on my AppleTV since the 8.1.6 update rolled out, but the files I’ve been having it happen with just have stereo AAC LC audio. They don’t have any Dolby Atmos tracks in them, as far as I can tell.
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Back to having this bug on 4K files (on version 8.1.8 currently). I haven’t toggled Atmost off in the settings, but the file I most recently had trouble with does NOT contain an Atmos track. Diagnostic 0VE27
You still may want to try turning off Atmos to see if this fixes the issue. It may also help to run the file that shows this problem through MediaInfo and post the results here. That may show something that would help.
I’ll turn Atmos off and see what happens. Here’s MediaInfo output for the last thing I watched and had an issue with:
General
Unique ID : 194455703846338782907570892798943051639 (0x924ACE68FC5CA7779547631AF3E03F77)
Complete name : /Volumes/Plex External 14TB/4K Blu-ray/[redacted].mkv
Format : Matroska
Format version : Version 4
File size : 51.4 GiB
Duration : 1 h 46 min
Overall bit rate mode : Variable
Overall bit rate : 69.3 Mb/s
Frame rate : 24.000 FPS
Movie name : [redacted]
Encoded date : 2024-07-12 04:06:36 UTC
Writing application : mkvmerge v83.0 ('Circle Of Friends') 64-bit
Writing library : libebml v1.4.5 + libmatroska v1.7.1
IMDB : tt13238346
TMDB : movie/666277
Video
ID : 1
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main 10@L5.1@High
HDR format : Dolby Vision, Version 1.0, Profile 7.6, dvhe.07.06, BL+EL+RPU, no metadata compression, Blu-ray compatible / SMPTE ST 2086, Version HDR10, HDR10 compatible
Codec ID : V_MPEGH/ISO/HEVC
Duration : 1 h 46 min
Bit rate : 63.8 Mb/s
Width : 3 840 pixels
Height : 2 160 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 24.000 FPS
Color space : YUV
Chroma subsampling : 4:2:0 (Type 2)
Bit depth : 10 bits
Bits/(Pixel*Frame) : 0.321
Stream size : 47.4 GiB (92%)
Default : Yes
Forced : No
Color range : Limited
Color primaries : BT.2020
Transfer characteristics : PQ
Matrix coefficients : BT.2020 non-constant
Mastering display color primaries : Display P3
Mastering display luminance : min: 0.0001 cd/m2, max: 1000 cd/m2
Source : Plaion Pictures ITA UHD Blu-ray (2024)
Audio #1
ID : 2
Format : DTS XLL
Format/Info : Digital Theater Systems
Commercial name : DTS-HD Master Audio
Codec ID : A_DTS
Duration : 1 h 46 min
Bit rate mode : Variable
Bit rate : 4 043 kb/s
Channel(s) : 6 channels
Channel layout : C L R Ls Rs LFE
Sampling rate : 48.0 kHz
Frame rate : 93.750 FPS (512 SPF)
Bit depth : 24 bits
Compression mode : Lossless
Stream size : 3.00 GiB (6%)
Title : English, Korean
Language : Multiple languages
Default : Yes
Forced : No
Source : Plaion Pictures ITA UHD Blu-ray (2024)
Audio #2
ID : 3
Format : FLAC
Format/Info : Free Lossless Audio Codec
Codec ID : A_FLAC
Duration : 1 h 45 min
Bit rate mode : Variable
Bit rate : 1 175 kb/s
Channel(s) : 2 channels
Sampling rate : 48.0 kHz
Frame rate : 11.719 FPS (4096 SPF)
Bit depth : 24 bits
Compression mode : Lossless
Stream size : 888 MiB (2%)
Title : [redacted]
Writing library : libFLAC 1.4.3 (2023-06-23)
Language : English
Default : No
Forced : No
Source : Arthaus GER Blu-ray (2023)
MD5 of the unencoded content : 1C90FACDDB4D6E9687DDEEBFC78B5CB4
NB: I omitted all of the subtitle info to save space here. Let me know if it would make a difference to have it included and I’ll edit it back in.
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