PGS subtitles do not work in Infuse 6

Video Playback
1

PGS subtitles do not appear to work at all in Infuse 6.

I access my media through a Plex server. When I play media with PGS subtitles through Infuse 6, no subtitles are detected and the top drop-down menu during playback does not list any subtitles.

My media with PGS subtitles use the following filename format:
[name].mkv
[name].idx
[name].sub

Subtitles are displayed in both the Apple TV Plex app and the Plex web player, so Plex itself detects and displays these subtitles fine. Infuse 5 was also able to display these subtitles without issue.

2

What type of connection are you using to the server (e.g. DNLA/UPNP, SMB, NFS, etc)?

3

I’m connecting through the Plex integration. Media with SRT subtitles work fine by the way, same naming convention: [name].srt.

This is on Infuse Pro 6.0.6 (lifetime).

4

Have you tried the “sup” file extension instead of “sub”?

[name].sup

5

It may have change but from what I remember PGS subtitles are not supported through plex or DLNA. Try using a SMB connection. If it works then you know it’s a plex issue.

6

PGS subtitles have to be transcoded to work as they are an image file. Since infuse does not support video transcoding from plex they won’t work.

7

There are some quick solutions that work perfectly with Infuse Plex integration
1)simply OCR the subtitles and create a srt file. Result is usually quite accurate, just a few spelling mistakes.
or
2) convert and embed them in a mkv container. Not as flexible as srt (they are still images) but result is good

There are quite a few utilities that automate the processes above so even a large library is done in a reasonable time.

8

Yes, I’m aware there are a number of possible workarounds. But the bottom line is that PSG subtitles in external files are unsupported?

9

External IDX/SUB pairs are not supported in Infuse at this time. Sorry.

10

Integrated PGS should work if using SMB.

11

easiest solution with a Mac is to convert those external idx/sub files to srt with an app from app store called ‘Subtitle converter’

https://itunes.apple.com/gb/app/subtitle-converter/id568415685?mt=12

Works a treat - oddly a Mac has the functionality built in so can use the terminal to convert, but the small price for this easy GUI app is worth it i reckon… easy, quick and worth having for those rare occasions (I always prefer external srt files anyway)

12

Please add support even MPV can this.