The Synology has a standard Share, named “videos”
On that share i made a Folder (In Apple’s Finder), i made this Folder a Favourite.
In that folder i have made several sub folders with video material. (also done in Finder)
Now, on the Home screen, i navigate to the Favourite.
Now, most of the subfolders are not visible.
Also there are some video items visible that i haven’t added at all (how weird)
Further more, there is one video file visible on top level, that is really in a sub folder. (how weird)
So the made Favourite folder with it’s subfolders is a total mess and doesn’t reflect how i can see all these in Apple’s Finder at all.
I had similar problem with smb. Frankly speaking very unstable and did not fetch meta data or thumbs as it did on my iOS devices.
I have tv
Synology ds214+
I used login with user and password which made the structure stable (I don’t have issues on my iPad or iPhone with smb though)
Furthermore I found out that sub folders in any type of media range will render in meta data will not work properly. I had to delete all empty folders/sub folders/folders with subtitles etc etc. Now all looks same/similar to iOS.
I don’t know if that helps you since there may be variations in your folder structure which make your issue different - however hope it gives some,pointers.
Although I haven’t actively used Infuse since one of the early versions on ATV Black, despite owning it for iOS, I can also let you know what I ended up in terms of structure wise:
Movies
Each in a directory with: Movie Name (Year)
Video File, Subs files (idx srt etc), Poster, NFO etc all within the same directory with the same name as the directory. ie. Movie Name (Year).mkv, Movie Name (Year).srt…
TV
Each Show in a directory Show Name (Year if multiple)
If only one season, all video files in the show directory.
If multiple seasons, directory for each season: Season 0 (for specials), Season 1, Season 2 etc.
The scraper can handle different naming formats but I went with Show Name - S00E00 - Episode Name.mkv (Checkout theRenamer on windows if you need to fix/change a lot of files, its really fast and will validate with MovieDB or TVDB.
Now the only issue I have is directories like “Network Trash Folder” and “Temporary Items”, as well as unplayable/recognizable DVD/ISO directories showing up. It would be great if there would be a way to hid unrecognized content in a later release.
Also, if you happen to have XBMC/KODI/MrMC as well, the structure above is also easily interpreted by them.