I’ve just bought the Pro version - first time I’ve used InFuse and a lot to spend on an app for me - and having two large, related and unexpected problems. Help?
Firstly I’m not using surround sound (so didn’t post in the sticky thread) and am playing sound via AirPlay to an AirPort Express attached via phono to my old hifi amplifier. This works fine in all other apps but when I play a movie in InFuse, I get a horribly loud fluttering/stuttering sound at every new movie that plays. I have to pulldown the menu rapidly and switch “Dolby Digital over AirPlay” to Off to make sound work but don’t know how to make this default. I’ve tried the suggestions in that thread for surround sound users such as setting the “Surround Sound” mode (in my case from Auto to Stereo) and setting the “Audio Mode” to 16 bit but they don’t help. The sound is really loud and makes usability a nightmare.
I don’t get this sound via non-AirPlay - but I need to use AirPlay to non-surround sound systems. As I said, this works fine in every other movie app.
Secondly I’m finding a lot of movie files never start to play with the ATV is swapped to play via AirPlay, seem to load endlessly, but work fine when AirPlay is disabled. My server is a Synology NAS running SMB at the latest update level, and I’ve tried forcing SMB versions 2 and 3 and I get the same. Some files play fine so it’s not a basic network problem, server or protocol issue, and the ones that don’t play on my Apple TV play fine on Infuse 3 on my iPhone with AirPlay enabled to the Apple TV, which magically passes the audio onto the AirPort Express, and all works fine. So the problem is only in the Apple TV version of Infuse.
I appreciate this is a first production version but I’m hoping there’s a fix I can employ now, or this is a known problem with solution soon? Happy to provide any more information. Thanks!