No Zoom or Aspect ration changes with some videos


I’ve some file in 16/9 format with top and bottom black bars. I’m using an UltraWide monitor and use often the zoom and aspect ration with Infuse on MacOS.

But with some files, the options to change zoom (full, crop etc …) or the aspect ratio (2.35; 2.39) do nothing.

This is the media info of one of them :

Complete name : XXXXXXX
Format : Matroska
Format version : Version 4
File size : 6.05 GiB
Duration : 58 min 56 s
Overall bit rate : 14.7 Mb/s
Writing application : mkvmerge v59.0.0 (‘Shining Star’) 64-bit
Writing library : libebml v1.4.2 + libmatroska v1.6.4

ID : 1
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main 10@L5@High
HDR format : Dolby Vision, Version 1.0, dvhe.05.06, BL+RPU
Duration : 58 min 56 s
Bit rate : 13.6 Mb/s
Width : 3 840 pixels
Height : 2 160 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 23.976 (24000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0 (Type 0)
Bit depth : 10 bits
Bits/(Pixel*Frame) : 0.069
Stream size : 5.62 GiB (93%)
Default : Yes
Forced : No
Color range : Full

I’m using Mac mini M1, Monterey 12.3.1 and Infuse 7.3.10

The same video can have zoom and aspect ratio used on TvOS and iPad OS.

Thank you

Nobody ?

No news ? 7.4 version does not fix the issue. I’ve the problem with more and more files … Can not zoom from 16:9 to 2.35 with Dolby Vision (2.35 file with black bar encoded in 16:9 containers it seems)

Does the monitor not have its own zoom feature?

Must be a commonly encountered issue for people with ultrawide displays (while being needed almost never these days by folks who don’t own one) … so it must come with that, yeah?

Not related to the monitor. And no the monitor does not provide zoom features (like almost all monitor in the market).

The zoom feature in Infuse works with other videos, just not the one with DV only.
If i use the same video in HDR only, the zoom features works. If it’s in DV only, the zoom does not work at all.

All the TV shows in DV only in 2.35 will failed to used the zoom and ratio features. with HDR10 no issue.

With Blu-Ray BDMV or remux in DV, not issue at all too.

So again, not related to the monitor but seems to be bug in Infuse. It works with ipad (but with strange behaviour between zoom mode and ratio).

Do you mean unlike? I’ve never bought a flat-panel monitor or TV that didn’t have a built in zoom feature. I’ve also never bought an ultrawide monitor … but with 16x9 being the universal HDTV standard, and these displays being marketed most to film buffs and immersive gamers, I wouldn’t think you could avoid including such a feature. Is this exclusively a computer monitor (no HDMI inputs)? If it has an HDMI input, does it really not allow you to adjust the zoom or aspect if you plug in a DVD player?

Understand your primary issue is the trouble with DV content specifically. Sorry for veering off topic.

Kodi or VLC does not have this issue for example (but they do not handfle DV correctly with incorrecto colors). I can zoom and change the aspect ratio with both softwares.

With Infuse, HDR is fine, with DV, it seems to have a bug, on MacOS, with Zoom and aspect ratio. Only with file with only DV and no HDR10 layer (or maybe with broken back compatibility).

Ultrawide monitor are so cool for working :slight_smile: So much more space.
And, more and more tv shows are in 2.35 now. All Disney for eg (Captain America and The Falcon, Loki, Moonlight, hawkeye, Ms Marvel …). Same thing for Prime Video (Star Trek Picard, the Boys)and Netflix (Witcher for eg). Not to mention all the movies un 2.35/2.4O instead of 16:9.

So it seems that 2.35/2.39/2.40 have some bright future :slight_smile:

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I bet! I use two 16x9 4K monitors side by side at my desk. I love the pixel real estate.

Don’t enjoy the bezel gap.

Can’t afford an 8K ultrawide. :sob:

So anyone has this issue with macOS ? I’ve send a sample to the support, did it try to reproduce the issue ?

This should be resolved in today’s 7.4.4 update.

Thanks for your patience. :slight_smile:

Confirmed working ! Thanks !

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