Hello, Infuse mostly works great, except this one snag I’ve hit. For any files I want to play that have TrueHD audio, I get the screen to add the Dolby Audio plugin. I hit the button to add it, it tells me a family member already paid so I get it for free (I’m the family member who paid), and then it tells me there is a network error.
I have tried everything. I have deleted the app. I have restarted my Apple TV. I’ve tried on my phone. I’ve deleted and redownloaded on my phone. I did a factory reset on my Apple TV. I signed out and back in to the App Store. I changed my credit card on file. I changed the setting off that requires a password to download apps.emphasized text Everything. I can’t get past this network error.
You may want to make sure that the primary user on the ATV is the same Apple ID that has the subscription to Infuse. It may not work if it’s one of the secondary users.
Oh, goodness. For anyone googling in the future: I had to enable purchase sharing, even though I haven’t needed to do that for any of the other add-ons, for this to finally work.