hello ,
I cannot play any 4k DV HDR file on my iPhone and my iPad, I get an error message, no problem however on my TV
A bit more info would probably help.
What models iOS devices and what OS versions?
What version numbers of Infuse? Paid or Free?
Type of connection, SMB, FTP, Plex, etc?
Model of iPad?
Plex version?
Direct or Library?
iPad Pro 2e génération
Plex : 1.41.3.9292-72009292
Library mode ( I don’t see the difference between the two)
Also what version of InfuseSync?
I don’t use infuse sync for plex
Code error Diagnostics : C98RP
Hello , Having tested different options, when I uncheck the dolby vision in the infuse options of my iPad or iPhone, it works perfectly, there is a problem at the infuse level, I had no problem before…
Is this affecting other videos?
Would you be able to send in one of the videos you are seeing issues with?
Hello @james , Yes all the videos or infuse brand DV next to the episode or movie
How do I send you the video?
Use the red link in James post.
It’s sending