I’m using Plex a a DVR running on my Synology NAS and stream the content to my Apple TV (4th gen) for watching. I’ve started using Infuse because my NAS isn’t powerful enough to show my content properly. When using the Apple TV Plex app, the transcoding is done on my NAS and this is problematic since all my content is interlaced and my Apple TV requires progressive input. De-interlacing cannot be done using hardware transcoding and instead the transcoding is done by software which is too slow on my NAS.
Anyway, I noticed when browsing the recorded programmes on the Apple TV Infuse app that many programmes don’t show the thumbnail. The thumbnails are there for all programmes in Plex though. BTW, the same is happening using the Infuse iOS app - see attached.
I’m not sure where Infuse gets the metadata from as sometimes I also noticed that the descriptions are different for movies when I compare Plex and Infuse.
I’ve played with changing settings like embedded metadata, local metadata, file management but none make any difference. Not sure what exactly these options do as I can’t find any explanation in the user guide https://support.firecore.com/hc/en-us/categories/202279357-Infuse.