Are there any ideas on what may cause the issue? Thanks.
Oh god, I have this very same problem. I was thinking I was getting crazy or something.
Do you happen to remember with which files do you experience the problems? (i.e. what format, resolution, fps, etc.)
General Complete name : xxxxxxxxxxxxxxxxxx.mkv Format : Matroska Format version : Version 4 / Version 2 File size : 2.13 GiB Duration : 46 min 13 s Overall bit rate : 6 603 kb/s Encoded date : UTC 2020-06-25 18:25:57 Writing application : mkvmerge v23.0.0 ('The Bride Said No') 64-bit Writing library : libebml v1.3.6 + libmatroska v1.4.9 Video ID : 1 Format : AVC Format/Info : Advanced Video Codec Format profile : High@L4 Format settings : CABAC / 4 Ref Frames Format settings, CABAC : Yes Format settings, ReFrames : 4 frames Codec ID : V_MPEG4/ISO/AVC Duration : 46 min 13 s Bit rate : 5 961 kb/s Width : 1 920 pixels Height : 1 080 pixels Display aspect ratio : 16:9 Frame rate mode : Constant Frame rate : 24.000 FPS Color space : YUV Chroma subsampling : 4:2:0 Bit depth : 8 bits Scan type : Progressive Bits/(Pixel*Frame) : 0.120 Stream size : 1.92 GiB (90%) Default : Yes Forced : No Color range : Limited Color primaries : BT.709 Transfer characteristics : BT.709 Matrix coefficients : BT.709 Audio ID : 2 Format : E-AC-3 Format/Info : Enhanced Audio Coding 3 Codec ID : A_EAC3 Duration : 46 min 13 s Bit rate mode : Constant Bit rate : 640 kb/s Channel(s) : 6 channels Channel positions : Front: L C R, Side: L R, LFE Sampling rate : 48.0 kHz Frame rate : 187.500 FPS (256 SPF) Compression mode : Lossy Stream size : 212 MiB (10%) Language : English Service kind : Complete Main Default : Yes Forced : No
Srt subs were external.
I am not sure but in your case the issue seems to be the 24 fps. Apple TV appears not to support it, so your issue might be expected.
In my case the issue is with the 25 fps content which should be played without any problems.
Could be, but I haven’t notice that error until the last week. Weird.
hello, for months that i have indicated the problem
Then looks like it won’t be solved in foreseeable future. I also noticed it around the same time you created your post. I just didn’t use infuse too much so didn’t pay attention. But now, when I use it, it is driving me crazy.
I saw this pop up in my email and wanted to hop in.
This problem occurs on MY ATV4K as well.
I tried figuring it out but came to a dead end. This doesn’t happen on the regular Plex client or Netflix either
Hopefully it’ll be solved anytime soon
1 year that it does not work, I do not believe in the miracle, and I believe that they are dependent on apple for certain possibility
Just trying to isolate the issue, what is the TV you use with Apple TV?
I’m using a Samsung KS8000
the problem of the beguement with the use of the subtitles, is a software problem
So I noticed this on mine as well (I watch misty anime so almost always subtitles) and I’ve found it randomly does it. The solution for me was pausing and resuming the episode. It goes back to smooth playback.
Match frame rate is in as well. Does this help your problem?
Ok, looks like this issue will remain unresolved
I have this issue too - occurred when feeding into a lumagen scaler feeding a Sony Vw760ES projector. File is a 4k remux of Bad Boys for Life, occurred first time subtitles appeared, alomso tlike it took a split-second to load them.
The 6.4.8 update included a few under-the-hood performance improvements for subtitles, which appears to have resolve a few similar reports like this.
If you are still seeing issues in 6.4.8 (or later) please let us know.
I am unfortunately still seeing this issue, although perhaps not as often as before this update.
I don’t know about the other people in this thread but I’m never having this problem on Blu-ray rips with Blu-ray subtitles. The problem seems isolated to subtitles embedded with WEB-DLs and WebRips and with subtitles downloaded through the built in opensubtitles function.
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