I have a strange issue; micro freezes during playback. I couldn’t understand the logic of when exactly this happened but today I noticed that this happens at the same time when subtitles appear. (I watch all videos with English subs) So when the characters of the move/show are not speaking for a long time, everything is fine. Once somebody starts speaking and subtitles appear, the micro freezes appear at exactly same moment when the first subtitle appears. However, this doesn’t happen with every new phrase in subtitles, it happens arbitrarily, but almost always at the same time when the first subtitle after a long period without subtitles appears.
Sorry, needed to mention this in the original message
Apple TV 4K TvOS 13.4.6 (17L570)
Infuse 6.4.6 (3127)
Streaming from windows pc using smb on Wi-Fi (I know this may sound like a network issue but videos are buffering without any issues, even the high bitrate ones)
UPD: I restored the Apple TV, still the same issue.
UPD2: I tried watching movies/series without subtitles and the issue is gone, so the issue is really tied to subs.
Good news: seems like I am able to watch movies in English without subs
Bad news: the issue might not be isolated to only Infuse. I didn’t have a chance to check it properly, but it appears that I experience the same issue in the Netflix app. Though maybe good news for Infuse team
Dug deeper into the Netflix issue: the issue was different from this one and was resolved by disabling “Match Frame Rate” in Apple TV settings and disabling Real Cinema on in LG settings. Was not related to subtitles.
Restored my LG B8 to initial settings, turned off motion interpolation completely (TruMotion+RealCinema set to Off), and replaced HDMI cable, but the app still drops frames when some subtitles appear. Tried to film this on my iPhone, but the thing is the frame drops can easily be seen on 55-inch TV screen, but cannot be seen in the filmed video on the screen of an iPhone…
One more thing to mention, I don’t seem to have this issue with movies (24p), but deffo had it with 2 last series I watched, both were 25p per media info.
I have tried the following modes:
4K SDR 60Hz w/ and w/o Match Frame Rate (MFR) and Match Dynamic Range (MDR) - still the same issue
4K SDR 50 Hz w/ MDR (not sure about MFR) - still the same issue
4K SDR 25 Hz w/ MDR (not sure about MFR) - still the same issue
4K SDR 24 Hz w/ MDR (not sure about MFR) - freezes much more often
I will try now to change to SDR 50 Hz w/o MFR (or w/ it? not sure, will try both), as you advised, and will let you know about the result. However, after 2 days of trying to normally watch the series I finally found a workaround:
I converted all the episodes from 25p to 50p and it works! I will try the way you’ve advised and will probably continue with the converted files since I am stopping every 10 minutes to find a resolution and probably miss a lot in the series
Then looks like it won’t be solved in foreseeable future. I also noticed it around the same time you created your post. I just didn’t use infuse too much so didn’t pay attention. But now, when I use it, it is driving me crazy.