I have files from the How It’s Made TV series in the following format and Infuse 6 Pro is not correctly setting the metadata or thumbnails even when I manually edit the metadata and search for / choose How It’s Made form the results.
I just tested “How-It’s-Made-S02E01.avi” and it pulled all the correct metadata including artwork all by itself with no editing so first thing you may want to do is change the file names to the How-It’s-Made-S02E01.avi format and get rid of all of the semicolons, apostrophes, and extraneous characters in the name even to the point of using “How Its Made S02E01.avi”.
You may have to remove the series folder from the scanned share and let it re-scan without it there first and after a complete scan replace the series folder and see if it will then pull the correct metadata with the new naming format.
Moving individual files out, refreshing, and moving them back for testing didn’t work. But renaming the entire folder (example Season-2-fixed) and refreshing worked. See after-folder-rename.jpeg
Infuse is holding onto something related to the folder name itself. If I rename the “…-fixed” folder back to it’s original name (Season-2) and refresh it will forget all the metadata and thumbnails and split them back out as individual files. See After-rename-to-original.jpeg
Same “fix” works if I rename the parent folder of the season folders to something else. So it may be an overall path issue.
So I can “fix” it by breaking my naming scheme for no apparent reason, which isn’t ideal.
I like getting to the root of the issue as much as I can, hence trying renamed and moves at different levels of the hierarchy. If it were just at the file level I’d know to adjust my rules at that level in the tool that renames the media. Same deal with folder.
Punctuation or other characters could definitely make a difference but the workaround being changing either the Season folder or the Show folder name when neither had special characters makes me suspect a bug in the software. Maybe some weird cache thing related to the exact original path, who knows. Oh well.
Sorry if i am hijacking this thread, but my issue is similar.
I have been using infuse for a couple of years now. So when i initially loaded series, it found the correct metadata which was assigned to that season. (Say season 1 of a show…). However, now season 2 or 3 is out. So i refresh the metadata (edit, refresh) and it gives me that latest season poster for that show. But when i go into that show’s folder (on infuse), it still shows the poster from season 1 (even though there is no longer any season 1 files).
So (if i am making sense), i am asking how to edit the metadata of the poster inside the show folder, to match the front poster for series which only has 1 season.
I really apologise if this is confusing…